Terms of Service

By accessing or using OpsBloom (“the Service”), operated by OpsBloom (“we”, “us”, “our”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, you may not use the Service.

We reserve the right to update these Terms at any time. Continued use after changes are posted constitutes acceptance of the revised Terms.

OpsBloom is a SaaS platform providing AI-powered business tools organized into five modules: ContentMill (content repurposing), ProposalAI (proposal generation), InboxAI (email classification and reply drafting), LeadEnrich (lead data enrichment), and ChatDeploy (website chatbot builder). Access to modules is determined by your subscription plan.

• You must provide accurate, complete registration information.
• You are responsible for maintaining the confidentiality of your account credentials.
• You are responsible for all activity that occurs under your account.
• You must be at least 16 years of age to create an account.
• You must notify us immediately at ops@opsbloom.com if you suspect unauthorized access to your account.

OpsBloom offers subscription plans billed monthly through PayPal. By subscribing:

• You authorize recurring payments to OpsBloom via PayPal for the plan you selected.
• Subscription fees are non-refundable except where required by law or at our sole discretion.
• We may change pricing with 30 days' notice. Existing subscribers retain their current rate until the end of their billing cycle.
• If payment fails, we may suspend access to paid modules after a 7-day grace period.
• You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period.

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable law.
• Upload, transmit, or generate content that is defamatory, obscene, or infringes on the intellectual property rights of others.
• Attempt to gain unauthorized access to the Service, other accounts, or our infrastructure.
• Use the Service to send unsolicited bulk email (spam) through the InboxAI module.
• Reverse-engineer, decompile, or attempt to extract the source code of the Service.
• Resell, sublicense, or commercially redistribute the Service without written permission.
• Abuse AI features to generate harmful, misleading, or fraudulent content.
• Exceed reasonable usage limits or use automated scripts to overload the Service.

Our IP

The Service, including its design, code, AI models integration, branding, and documentation, is owned by OpsBloom and protected by intellectual property laws. You may not copy, modify, or distribute any part of the Service without our prior written consent.

Your Content

You retain ownership of all content you create, upload, or generate using the Service (proposals, repurposed content, email drafts, chatbot configurations, etc.). You grant us a limited, non-exclusive license to store, process, and display your content solely to provide the Service to you.

AI-Generated Content

Content generated by AI features (proposals, email replies, repurposed content) is provided to you for your use. You are responsible for reviewing and approving all AI-generated content before use. We make no claim of ownership over AI-generated output created for your account.

Certain features require access to third-party services (e.g., Gmail for InboxAI). By connecting these services:

• You authorize OpsBloom to access and process data from these services as described in our Privacy Policy.
• You remain bound by the third party's terms of service and privacy policy.
• You may revoke access at any time through the third party's settings (e.g., Google Account permissions).
• We are not responsible for outages, changes, or data losses caused by third-party services.

When you share a proposal via a public link, the following applies:

• Anyone with the share link can view the proposal content, pricing, and your brand settings.
• Viewers may leave comments and return proposals for revision. Their name and optional email are stored as described in our Privacy Policy.
• Sensitive fields (project brief, client email) are never exposed on public proposal pages.
• You can regenerate or revoke a share link at any time from the proposal editor.

The Service is provided on an “as is” and “as available” basis. We do not guarantee that the Service will be uninterrupted, error-free, or secure at all times.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

AI-generated content may contain inaccuracies. You are solely responsible for reviewing, verifying, and using any output generated by the Service.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OPSBLOOM SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR REVENUE, WHETHER INCURRED DIRECTLY OR INDIRECTLY.

Our total aggregate liability for any claims arising from your use of the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

You agree to indemnify and hold harmless OpsBloom, its officers, employees, and agents from any claims, damages, or expenses (including reasonable legal fees) arising from your use of the Service, your violation of these Terms, or your infringement of any third-party rights.

• You may close your account at any time by contacting us at ops@opsbloom.com.
• We may suspend or terminate your account if you violate these Terms, engage in abusive behavior, or fail to pay subscription fees.
• Upon termination, your right to use the Service ceases immediately. We may delete your data within 30 days of account closure, except where retention is required by law.

These Terms are governed by the laws of the Kingdom of Saudi Arabia. Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in Riyadh, Saudi Arabia, unless otherwise required by local consumer protection laws in your jurisdiction.

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

If you have questions about these Terms, please contact us:

• Email: ops@opsbloom.com
• Website: opsbloom.com
• Location: Riyadh, Saudi Arabia